Selecting a Contractor for the Insurance Claim and Restoration Process

How do I handle the insurance claim filing process?

Insurance Claim Specialist Sierra Vista

  • Call your insurance company as soon as possible. The longer you wait, the easier it becomes for the insurance company to deny your claim. In addition to notifying them, you will also need to prove the loss and make your home or property readily available for inspection.

  • Explain your loss in full detail, but stay factual. Tell your insurance company exactly what caused the damage, and let them know the extent of your loss.

  • Be present for the damage inspection. Walk through the damages and the cause with your insurance adjuster on-site. This way, you can answer any questions immediately and ensure that they know the full extent of your loss.

  • Stay in contact with your insurance claims adjuster. Be aware of your claim number, and your insurance adjuster’s contact information. Stay in regular contact and get the updates you need. Ask for a copy of the home inspection report as well.

  • Read your insurance policy thoroughly. Know the extent of your coverage to make sure you are getting everything your policy entails.

  • Document the process. As a precaution, take your own photos of the damages, keep detailed notes of all communication with your insurance company, and request a copy of all documents relating to your insurance claim.

  • You have the right to choose your own damage restoration contractor. Your insurance company may provide with contact information for preapproved restoration contractors, but you have the right to say who you would like to conduct the repairs.

What does my homeowner’s insurance cover?

Typical homeowner’s insurance policies cover:

  • Fire Damage, Smoke Damage

  • Lightning

  • Wind

  • Hail

  • Explosion

  • Riots or Vandalism

  • Damages from Aircraft or Vehicles

  • Frozen Plumbing Systems

Most policies do not cover flood damage, mold, sewage backups or anything relating to home or property maintenance.

Depending on your insurance company and policy, more or less may be covered than what is listed above.

Why select Mr. Fix It as your damage restoration contractor:

  • Mr. Fix It of Sierra Vista is a licensed, bonded, and insured general contractor.

  • All estimates, invoices, and other details are recorded and provided for you in writing.

  • Full payment is not requested until the restoration process is complete.

  • All labor carries a two year warranty.

  • Mr. Fix It of Sierra Vista is certified in mold removal and water damage restoration.

  • Mr. Fix It’s insurance claim experts utilize the estimating program Xactimate. Xactimate is used to provide a detailed, accurate cost estimate for the necessary restoration repairs. The insurance team at Mr. Fix It attends in-depth training on how to use Xactimate in order to apply the software’s full potential.

  • All insurance claims at Mr. Fix It are handled with the utmost professionalism and care. Mr. Fix It’s office staff and insurance team are always available to answer any questions or discuss any concerns you may have regarding your claim.

  • Top of the line restoration equipment is used.

  • Mr. Fix It of Sierra Vista offers 24/7 emergency service for plumbing emergencies, flooding, mold removal, water damage restoration, fire and smoke damage restoration and more.

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