Mr. Fix It vs. Mr. Right Now
One of the biggest issues we run into in our line of work is fixing other companies' 'fixes'.
We understand how it happens. You have an issue. You want it resolved now, but when you call us initially to set up an estimate, 'now' isn't a viable option. So instead of waiting for an opening with us, you shop around for someone else who can accommodate you.
And sometimes this works out great, but more often than not, the issue recurs, and you are back to square one, paying out of pocket again for another visit from the same company that didn't do it right the first time.
We are worth the wait.
50+ YEARS OF EXPERIENCE: Our team of craftsmen has more than 50 years of experience in the construction field, which translates to superior quality of work for your home projects.
CUSTOMER SERVICE-ORIENTED: Our customers are important to us. You aren't just a line item in our financials. We care about making you happy, and we're willing to take the time to make that happen.
TWO-YEAR WARRANTY: Not only are we licensed and bonded in the state of Arizona, all of our work has a two year warranty. That means if the problem recurs -- as it sometimes can -- there is no additional out of pocket cost to you*.
Faster isn't always better.
Our booked schedule means we are actively working to take care of our customers in the community. While sometimes frustrating, this is a good thing! It means we have taken the time to build relationships within Sierra Vista and the surrounding area** to be the first choice for home repair and remodeling. But this means we are typically booked solid for 6-8 weeks in advance.
Don't let this dissuade you!
If you have an emergency, like your house has been flooded from busted pipes, we do our best to accommodate you, as we understand how important it is to take care of this issue before it ruins your home.
But not everything is an emergency. Most of the time, it's inconvenient. That doesn't make it unimportant, but it just falls in place in our queue. We understand, especially when you've put money down, that you want to see the project done sooner, and we do everything in our power to do just that. We touch base weekly to let you know the progress of your project.
Learn more about our process when you call in for your FREE ESTIMATE.
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*This policy applies to the repair/replacement of the work done on the original order. Any additional work requested will be charged at our normal rates.
**We service Sierra Vista, Hereford, Huachuca City and Whetstone only.